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What we're learning, in public.

Field notes, post-mortems, and arguments about how live moments hold together — written by the team that engineers them. No thought leadership. Just the things we wish someone had told us before we shipped.

42
Articles
12
Authors
Mthly
Newsletter
Featured this month

The room is changing. Here's what we're watching.

Three pieces this month on how AI, hybrid and engagement are converging — and what it means for anyone responsible for a live moment in 2026.

Long read · April
Apr 2026 · 18 min read

The next live-event stack: AI as a peer, not a feature.

What changes when the digital human on stage isn't a gimmick but a full participant — moderating, translating, summarising, remembering. A field essay on the room as a multi-agent system.

All articles

By topic. Or by recency.

A curated selection of recent pieces. The newsletter goes out the second Tuesday of each month — six pieces, edited tight, no listicles.

Booth intelligence
Aug 2026
What is a Booth Intelligence OS?

How capture, product interest, staff context, lead priority, analytics and CRM handoff turn a booth into a measurable business system.

11 min read
Lead intelligence
Aug 2026
A badge scan is not a lead.

The scanner proves presence. It does not explain product interest, conversation context, intent, ownership or the next action.

8 min read
Smart passport
Aug 2026
The badge should be the beginning of the journey.

A visitor-facing passport for access, booth checkpoints, saved content, demonstrations, rewards and post-event follow-up.

9 min read
Engagement
Apr 2026
Why one QR is enough — and why three is too many.

The case for collapsing every audience interaction at a live event to a single QR. Friction, attribution, and the politics of the second QR.

8 min read
XR
Mar 2026
When does AR earn its place in a launch event?

Three moments where AR pays back: reveals, dealer journeys, and post-event amplification. And four where it's a vanity charge.

12 min read
Operations
Mar 2026
The pre-event week is where 80% of failures begin.

A week-by-week pre-event audit that has saved more rooms than any on-the-day heroics. And the four signals that a project is about to slip.

10 min read
Hybrid
Feb 2026
Hybrid is not a streaming problem. It's a casting problem.

What broadcast TV figured out 50 years ago about audiences in two places at once — and why event teams keep solving the wrong problem.

9 min read
Studio
Feb 2026
Anamorphic content, when the camera is the audience.

Why brands keep designing anamorphic LED content for the room — and missing the 50× larger audience watching through phones.

11 min read
AI
Jan 2026
Brand-trained AI: the four checks that actually matter.

Hallucination, voice drift, prompt injection and consent — the safety surface every brand-trained avatar passes through before it goes live in front of an audience.

14 min read
Newsletter

One letter a month. Six pieces. Things we wish we'd known before shipping.

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